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Watching content online has revolutionised how we learn!
You can pause, skip, rewind and repeat whenever you need to. the power is in your fingertips!
The below links take you to some recommended video content on YouTube. We have watched all of these videos and checked they are 100% suitable for this course, providing you with the information you need and nothing more.
If you find a video online that you think would be useful on this page, fill in the form at the bottom and check back to see it appear below.
Mr Vallally-Godfrey also has a YouTube channel and playlist specifically tailored to this course. Here you will find a range of videos including software support, skills and content as well as some support on key topics for Unit 1 and 2, all delivered by him.
Click the image to visit his playlist. Subscribe to his channel for updates on new content.
LO2 – UNDERSTAND COMPUTER SOFTWARE
LO3 – UNDERSTAND BUSINESS IT SYSTEMS
3.3 Networking characteristics - Peer to Peer(Client/Server)
3.3 Networking characteristics - IP addressing, default gateway, subnet (TBA)
3.4 Connectivity methods - Network Types: LAN, WAN, PAN, CAN, MAN, SAN, WLAN
3.4 Connectivity methods - Voice and Mobile Data
3.4 Connectivity methods - satellite (i.e. voice, data) (TBA)
3.5 Business systems - Management information software (MIS)
3.5 Business systems - Customer Relationship Management (CRM)
3.5 Business systems - Standard Operating Procedures (SOP)
3.5 Business systems - Helpdesk
LO4 – UNDERSTAND EMPLOYABILITY AND COMMUNICATION SKILLS USED IN AN IT ENVIRONMENT
4.1 Communication skills - interpersonal skills
4.1 Communication skills - questioning techniques
4.1 Communication skills - Verbal and Non-Verbal
TED Talk - Catching Emotions - Non Verbal and Verbal Impacts of Communications
4.1 Communication skills - Barriers
4.2 Communication technology (TBA)
LO5 – UNDERSTAND ETHICAL AND OPERATIONAL ISSUES AND THREATS COMPUTER SYSTEMS
Ethical Issues with technology:
5.1 Ethical issues - Whistle blowing
5.1 Ethical issues - Gender/sexuality discrimination - Trans rights
5.1 Ethical issues - disability discrimination
5.1 Ethical issues - use of information (Also consider Plagiarism)
5.1 Ethical issues - codes of practice
5.1 Ethical issues - staying safe online
5.1 Ethical issues - Law and Ethics
5.2 Operational issues - security of information
5.2 Operational issues - health and safety
5.2 Operational issues - disaster planning and recovery
5.2 Operational issues - organisational policies (i.e. acceptable use policy)
5.2 Operational issues - organisational policies (i.e. code of conduct, etc.)
5.2 Operational issues - change management
5.2 Operational issues - scale of change
5.2 Operational issues - drivers (i.e. change in business practice, legislation, competition (TBA)
5.3 Threats (Phishing, hacking, virus, Trojan, eavesdropping)
5.4 Physical security - (Alternative Video)
5.5 Digital security - (Alternative Video)
5.6 Safe disposal of data and computer equipment - overwrite data, electromagnetic wipe
5.6 Safe disposal of data and computer equipment - legislation (TBA)
5.6 Safe disposal of data and computer equipment - physical destruction/recycling/WEEE - Alternative
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